Need help with the app?

Open the Channel Islands Juice app, browse the menu, customize your drink or bowl, and add it to your cart. At checkout, choose pickup at our Ventura shop, pick a time, and pay. We’ll start making your order so it’s ready when you arrive.

Choose ASAP if you want pickup in about 15–20 minutes, or Schedule to pick a later time during store hours — up to 14 days ahead. Please arrive around your selected time so your juice is fresh.

Join rewards in the app with the phone number on your account. Eligible purchases earn points. Your balance lives on the Rewards tab, and points add up toward free items and other rewards.

When you have enough points, open checkout and select the reward you want to use. It applies to that order automatically. You can also review available rewards on the Rewards tab before you order.

Pay with Apple Pay on iPhone, Google Pay on Android, or a card saved in the app. Your full card number is handled by our payment provider — we never store it.

Email admin@davello.io and include your name, the order time or confirmation, and what went wrong. We’ll look into it and get back to you within 1–2 business days.

You can request deletion of your Channel Islands Juice account and associated data anytime. Follow the steps on our account deletion page.